Natural Variation
How Border by the Metre works.
The finishing touches that bring it all together.
Choose your design theme
Each bundle is a professionally curated 1-metre composition - one architectural topiary surrounded by complementary border plants that work together in colour, texture, and seasonal interest.
Measure your border
Each unit covers 1m length × 0.6m depth. Measure your border length to determine how many metres you need. Units repeat seamlessly to create continuous planting of any length.
Order and plant
Order as many metres as you need (1m minimum, no maximum). Each metre arrives as a complete plant collection ready to position. Follow the included layout guide to arrange plants within each 1m section.
What's include with every bundle?
Architectural anchor
Each metre includes one topiary providing vertical structure and evergreen presence - the compositional anchor around which companions are arranged.
Professionally curated companions
4-9 border plants per metre (varies by bundle) selected to complement your topiary - not compete with it. Each plays a specific role in creating layered composition.
Designed for repetition
1m × 0.6m units repeat seamlessly. Order 2m, 5m, 10m—each metre connects perfectly creating continuous border of any length.
Your border, your certificate
Digital certificate confirms your topiary, companion species, dispatch date, and care guidance. Modern approach to border planting.
Upright, tracked, palletised.
Every border bundle is delivered by pallet — upright, never boxed or crammed. Includes full tracking and timed delivery slot.
They thrive or we step in
If one of your topiary doesn’t thrive within 6 months, we’ll replace it for half the cost of a single tree. No photos, no questions — just email us.
The White Garden Border (above)
Guarantees
Your investment in modular border planting deserves protection. These aren't token promises—they're comprehensive guarantees reflecting our confidence in every metre we provide.
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Our Promises
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What's not covered
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How to claim
Matching Guarantee
Perfect Symmetry or Your Money Back
Every topiary must meet these criteria or Full Refund:
Height/form as specified in product listing
Healthy specimen with no damage or disease
Dense canopy/foliage appropriate to form
Architectural quality suitable for formal border use
Claim within 7 days
Resolution: 24 hours
Outcome: Replacement or full refund
6-MOnth thrive Guarantee
Establishment Protection for Your Investment
If any plant doesn't establish successfully, we'll replace it at half the single-plant cost.
Topiary: If specimen fails to establish or dies within 6 months despite proper care, we replace at 50% of single specimen cost
Companion Plants: If any companion plant fails to establish, we replace at 50% of single plant cost
Expert aftercare support included throughout establishment period
Claim within 6 months
Eligibility review: 48 hours
Replacement cost: 50% of Single plant
lifetime care support
Complimentary Expert Guidance Forever
Your purchase includes unlimited access to our team for care advice, troubleshooting, and seasonal guidance.
Email support: hello@topiarytwins.co.uk
Response time: within 24 hours
No time limit, no cost
Species-specific guidance
Available Forever
Response time: 24 hours
Cost: Complimentary
Matching Guarantee
covers the initial quality & symmetry of your pair as delivered
What's not covered:
Minor differences in foliage texture-all plants vary slightly
Seasonal colour variations (some species bronze or fade in winter)
Growth patterns that develop after planting
Aesthetic Preferences
Aesthetic preferences beyond our documented pairing quality control standards
Form preferences not specified at time of order
Changes in your vision after delivery
If you're uncertain whether an issue qualifies, contact us at hello@topiarytwins.co.uk. We'll review your situation fairly.
6-MOnth thrive Guarantee
protects against establishment failure when proper care is provided
What's not covered:
Care-Related Issues
Over-watering or under-watering
Lack of winter protection in extreme cold
Planting in unsuitable locations
Environmental Factors
Pest or disease damage occuring after delivery
Weather damage
Poor drainage causing root problems
Both Plants Failing
If both plants in a pair fail, this typically indicates a site or care issue rather than plant quality. The guarantee covers individual plant failure within a healthy pair.
Not sure if your situation qualifies? Email us at hello@topiarytwins.co.uk with photos and care details. We review every case individually and fairly.
lifetime care support
Care Support Is Available Forever With No Limitations
This service includes:
Video support for care questions
Troubleshooting guidance
Seasonal maintenance advice
Species-specific guidance
We cannot:
Guarantee outcomes based on our recommendations
Take responsibility for care decisions you make
Provide on-site visits or hands-on assistance
Our advice is based on best horticultural practices and our experience with topiary care. Following our guidance significantly improves outcomes, but living plants are always subject to enviromental variables.
Matching Guarantee
fast, fair resolution
Step 1: Contact Us
Email: hello@topiarytwins.co.uk
Subject: "Matching Guarantee Claim - Order [Number]"
Step 2: Provide Verification
Include in your email:
Photos of both plants side-by-side
Individual photos of each plant (full view, multiple angles)
Brief description of the asymmetry concern
Step 3: We Review
Our team will assess your claim against our pairing quality standards:
Height difference (max 10cm)
Density and form symmetry
Branching structure balance
Overall architectural pairing quality
Step 4: Resolution
If your claim is valid (which is rare—our matching standards are rigorous), we'll arrange a replacement pair immediately.
Replacement Pair (Our Standard Resolution)
We source a new hand-matched pair and deliver at no additional charge. Same 14-21 day lead time applies. This is how we resolve nearly all valid matching claims.
Full Refund (If You Prefer)
If replacement doesn't work for your timeline or you'd prefer a refund, we'll process it within 5-7 working days to your original payment method, including delivery charges.
Most claims are resolved the same day we receive them.
6-MOnth thrive Guarantee
six months of protection
Step 1: Contact Us
Email: hello@topiarytwins.co.uk
Subject: "Thrive Guarantee Claim - Order [Number]"
Step 2: Provide Documents
Include in your email:
Photos of the affected plant (multiple angles, close ups)
Photos of the healthy plant for comparison
Description of care provided
Timeline of decline (when did you first notice issues?)
Step 3. Eligibility Review
We'll assess your claim based on the information and photos you provide, along with our horticultural expertise and experience with establishment patterns.
Our review considers multiple factors to determine whether this is a plant quality issue (covered) or a care/environmental issue (not covered).
We review every case individually and will advise honestly whether the guarantee applies to your specific situation.
Step 4: Resolution
If eligible, here's what happens:
We Invoice for Replacement
Cost: 50% of single-plant price
Example: £1,000 pair = £500 per plant = £250 replacement cost
We Source Your Replacement
Hand-matched to your surviving plant, same quality and form standard, delivered within 14-21 working days.
This isn't insurance-it's a goodwill program recognising that even with proper care, establishment can occasionally fail through no fault of yours or ours.
Unsure if your qualify? Email us anyway. We review every situation individually and will advise honestly whether the guarantee applies.
lifetime care support
Always Here to Help
Step 1: Contact Us
Simply email us anytime you need care advice, troubleshooting help, or guidance:
Email: hello@topiarytwins.co.uk
Subject: "Care Question - [Your Topic]
Step 2: Include
Photos of your plants (if relevant)
Description of the situation or question
Any care you've already provided
Step 3: We Advise
Diagnosis (if applicable)
Recommended action plan
Species-specific guidance
Seasonal care reminders
Common Questions:
Watering and feeding schedules
Seasonal maintenance
Identifying pests or diseases
Yellowing, browning or leaf drop off
Winter care and frost protection
Container and in-ground planting guidance
This service is complimentary for the life of your plants with no time limit or restrictions.
What clients notice.
“We wanted something that softened the entrance but still looked architectural. The Twins felt right, they’ve completely changed how the house greets you.”
— Elena, Surrey
“I didn’t want something decorative, I wanted something that would grow into the house. You can already see the structure maturing each year.”
— David, The Cotswolds
“Our neighbours stop to ask about them all the time. You don’t realise how much effect two plants can have until they’re perfectly matched like this.”
— James & Priya, Kent
Planted & proud.
Real homes. Real entrances. Shared with quiet pride.
Your space. Your story.
We love seeing where your twins take root.
Share your photo with #TopiaryTwins or tag @topiarytwins for a chance to be featured (+ £50 credit).