Cookies Policy 

Title

Last updated: January 2026

1. Introduction 

This Cookie Policy explains how Topiary Twins Ltd ("we", "us", "our") uses cookies and similar tracking technologies on our website www.topiarytwins.co.uk (the "Site").

 

This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal data.

 

Who we are:

  • Company name: Topiary Twins Ltd
  • Registered in England and Wales
  • Company number: 16920489
  • Registered office: 124 City Road, London, EC1V 2NX
  • Contact: hello@topiarytwins.co.uk

2. What are Cookies? 

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

 

Cookies contain information that is transferred to your device's hard drive. They allow the website to recognise your device and store information about your preferences or past actions.

 

2.1 Types of Cookies by Duration

 

Session cookies: These are temporary cookies that expire when you close your browser. They're used to remember your actions during a single browsing session (e.g., items in your shopping basket).

 

Persistent cookies: These remain on your device for a set period or until you delete them. They're used to remember your preferences across multiple visits (e.g., keeping you logged in, remembering your cookie consent choices).

 

2.2 Types of Cookies by Origin

 

First-party cookies: Set by us (Topiary Twins) directly on our website.

 

Third-party cookies: Set by external services we use (e.g., Google Analytics, payment processors, social media platforms). We don't control these cookies—they're governed by the third party's privacy policy.

3. Why We Use Cookies  

We use cookies to:

  • Enable essential website functionality (shopping basket, checkout, login)
  • Understand how you use our website and improve your experience
  • Remember your preferences and settings
  • Provide personalised content and recommendations
  • Deliver relevant marketing and advertising
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Cookies We use  

We categorise cookies based on their purpose and function:

 

4.1 Strictly Necessary Cookies

 

These cookies are essential for our website to function properly. Without them, services you've requested (such as adding items to your basket or checking out) cannot be provided.

 

You cannot opt out of these cookies as they're necessary for the website to work.

Cookie Name

_secure_session_id

cart 

cart_sig

cart_ts

checkout_token

secret

secure_customer_sig

storefront_digest

_shopify_country

_tracking_consent

Purpose 

Maintains your shopping session and keeps you logged in

Stores information about items in your shopping cart

Validates the integrity of your cart data

Timestamp for when your cart was last updated

Maintains your checkout session

Used for secure checkout process

Authenticates your customer account

Verifies the authenticity of requests

Remembers your location for shipping calculations

Stores your cookie consent preferences

Duration 

Session

2 Weeks

2 Weeks

2 Weeks

Session

2 Weeks

1 Year

2 Years 

Session

1 Year

Provider 

Shopify 

Shopify 

Shopify 

Shopify 

Shopify 

Shopify 

Shopify 

Shopify 

Shopify 

Topiary Twins 

4.2 Performance & Analytics Cookies

 

These cookies collect information about how you use our website (e.g., which pages you visit, how long you stay, any errors you encounter). This helps us understand user behaviour and improve our website.

 

All data collected is anonymised and aggregated. We cannot identify you personally from this information.

Cookie Name

_ga

_gid

_gat

_ga_<container-id>

_shopify_y

_shopify_s

_shopify_sa_p

_shopify_sa_t

Purpose 

Distinguishes unique users for website analytics

Distinguishes unique users for website analytics

Used to throttle request rate

Maintains session state for analytics

Tracks user behaviour across Shopify stores

Analytics session tracking

Marketing and referral tracking

Marketing and referral tracking

Duration 

2 years

24 hours

1 minute

2 Years

1 Year

30 minutes

30 minutes

30 minutes 

Provider 

Google Analytics 

Google Analytics  

Google Analytics  

Google Analytics  

Shopify 

Shopify 

Shopify 

Shopify 

4.3 Functional Cookies

 

These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalised features.

Cookie Name

localization

_orig_referrer 

_landing_page

_s

_shopify_fs

Purpose 

Stores your location/currency preferences

Remembers how you found our website

Tracks the first page you visited

Shopify analytics for website improvements

Fraud prevention and site functionality

Duration 

1 year

2 weeks

2 weeks

30 minutes

30 minutes

Provider 

Shopify 

Shopify 

Shopify 

Shopify 

Shopify 

4.4 Marketing & Advertising Cookies

 

These cookies track your browsing habits to deliver advertising relevant to you and your interests. They're also used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

 

These cookies require your consent. You can opt out at any time through our cookie banner or cookie settings.

Cookie Name

_fbp

fr

_gcl_au

IDE

test_cookie

_uetsid

_uetvid

Purpose 

Facebook Pixel - tracks conversions and retargeting

Facebook advertising delivery and reporting

Google Ads conversion tracking

Google advertising cookie for remarketing

Tests whether browser accepts cookies

Bing Ads tracking

Bing Ads visitor identification

Duration 

3 months

3 months

3 months

1 year

15 minutes

1 day

13 months

Provider 

Facebook

Facebook

Google

Google

Google

Microsoft

Microsoft

Marketing cookies are only set if you consent to them via our cookie banner.

5. Third-Party Cookies 

Some cookies on our website are set by third-party services that we use to enhance your experience or provide specific functionality.

 

5.1 Shopify (E-commerce Platform)

 

Our website is hosted on Shopify, which sets various cookies to enable core e-commerce functionality, analytics, and fraud prevention.

Learn more: Shopify Cookie Policy

 

5.2 Google Analytics

 

We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

 

Opt out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Learn more: Google Analytics Privacy Policy

 

5.3 Payment Providers

 

When you make a purchase, our payment providers (Shopify Payments, PayPal, Klarna) may set cookies to process your payment securely and prevent fraud. These are strictly necessary for the payment process.

 

Learn more:

5.4 Marketing & Advertising Platforms

 

If you've consented to marketing cookies, we may use the following third-party advertising platforms:

 

Facebook Pixel

  • Tracks conversions from Facebook ads
  • Enables retargeting of website visitors on Facebook and Instagram
  • Facebook Cookie Policy

Google Ads

Microsoft Advertising (Bing Ads)

5.5 Social Media

 

If you interact with social media buttons or plugins on our website (e.g., Facebook, Instagram, Pinterest), these platforms may set cookies on your device. We don't control these cookies.

 

Learn more:

6. How to Manage Cookies 

You have several options to manage or disable cookies:

 

6.1 Cookie Consent Banner

 

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies - enables all cookie categories
  • Accept only essential cookies - disables all non-essential cookies
  • Customize preferences - choose which cookie categories you want to allow

You can change your preferences at any time by clicking "Cookie Settings" in our website footer.

 

6.2 Browser Settings

 

You can control and delete cookies through your browser settings. Here's how:

 

Google Chrome:

  1. Click the menu icon (three dots) → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings

Mozilla Firefox:

  1. Click the menu icon (three lines) → Settings
  2. Click "Privacy & Security"
  3. Under "Cookies and Site Data," choose your settings

Safari:

  1. Click Safari → Preferences
  2. Click "Privacy"
  3. Choose your cookie preferences

Microsoft Edge:

  1. Click the menu icon (three dots) → Settings
  2. Click "Cookies and site permissions"
  3. Click "Cookies and data stored" and choose your settings

For other browsers, consult your browser's help documentation.

 

Useful links:

6.3 Third-Party Opt-Out Tools

 

Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on

 

Advertising opt-outs:

6.4 Mobile Device Settings

 

iOS (iPhone/iPad): Settings → Privacy → Tracking → Toggle off "Allow Apps to Request to Track"

Android: Settings → Google → Ads → Toggle on "Opt out of Ads Personalization"

7. Impact of Disabling Cookies 

If you choose to disable cookies, please be aware that:

 

Disabling essential cookies will prevent:

  • Adding items to your shopping basket
  • Completing checkout and placing orders
  • Logging into your account
  • Remembering your preferences

Disabling performance cookies will prevent:

  • Us from understanding how you use our website
  • Us from improving website functionality based on user behaviour

Disabling functional cookies will prevent:

  • The website from remembering your preferences (language, currency, etc.)
  • Personalised content and recommendations

Disabling marketing cookies will prevent:

  • Personalised advertising based on your interests
  • Retargeting ads on social media and other websites
  • Us from measuring the effectiveness of our advertising

We recommend keeping essential cookies enabled to ensure full website functionality.

8. Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you don't want to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals.

 

We don't currently respond to DNT signals, but you can control cookies through your browser settings and our cookie consent banner as described above.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • The cookies we use
  • Cookie regulations and laws
  • Our business practices
  • Third-party services we use

When we make significant changes, we'll:

  • Update the "Last updated" date at the top of this policy
  • Notify you via our website or email (if appropriate)

We encourage you to review this Cookie Policy periodically. The current version is always available at www.topiarytwins.co.uk/pages/cookie-policy.

10. More Information About Cookies 

If you'd like to learn more about cookies and how they're used online, visit:

11. Contact Us 

If you have questions about our use of cookies or this Cookie Policy, please contact us:

 

Email: hello@topiarytwins.co.uk
Subject line: "Cookie Policy Enquiry"

 

By post:
Topiary Twins Ltd
124 City Road
London
EC1V 2NX
United Kingdom

 

Response time: We aim to respond to all enquiries within 48 hours (Monday-Friday, 9am-5pm).

12. Your Rights 

Under UK data protection law (UK GDPR and Privacy and Electronic Communications Regulations 2003), you have rights regarding cookies and tracking technologies:

  • Right to be informed - We must tell you about the cookies we use (this policy)
  • Right to consent - Non-essential cookies require your consent
  • Right to withdraw consent - You can change your cookie preferences at any time
  • Right to object - You can object to processing for marketing purposes

For more information about your data protection rights, see our Privacy Policy.

 

If you have concerns about how we use cookies, you can complain to the Information Commissioner's Office (ICO):

This Cookie Policy was last updated in January 2026 and complies with UK GDPR and the Privacy and Electronic Communications Regulations (PECR) 2003.